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Great Service Means Happy Customers

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Sophie Xu

I chose this location for my new Mazda cx 5 because of their amazing service, free Shuttle car, lovely gift when you pick up the car, very sweet staff. Have to mention Joni the sales girl and Justin who gave us details explaining of the car features, they provided excellent service.👍

Charlotte T

Exceptional customer service! After visiting a few Mazda dealerships, we decided to go with Scarboro Mazda, and we’re so glad we did. Our vehicle arrived a few weeks earlier than expected, which was a great surprise. The whole process was efficient and well-coordinated. There was some back-and-forth communication before pickup, but Ian (our salesperson) and Jackson (the finance manager) were both incredibly helpful, responsive, and patient in addressing all our questions and concerns. On pickup day, we were even greeted with a thoughtful gift basket — such a nice touch! Completely satisfied with our experience and highly recommend Scarboro Mazda to anyone looking for great service and a smooth car-buying experience.

BIAN Tsang

Ian is honestly the best salesman I have ever met! Really took the time to understand my needs and make sure I found the right car. He was patient, knowledgeable, and very clear in explaining everything, which made me feel comfortable and confident throughout the process. You can tell he genuinely cares about helping his customers. Jackson, the finance manager, was also excellent . Very professional, transparent, and kind. He made the paperwork side smooth and easy to understand. Overall, Ian and Jackson make a fantastic team, and I highly recommend them to anyone looking for a car. You’ll be well taken care of here!

adona gonzales

Great service we received in this dealership after our weeks of hunting the right vehicle for our family. We have been treated with respect and felt as a valued customer even in the beginning of our meeting. Also, Eugene accompanied us to test drive the car, and patiently explained to us right trim that would fit for the needs of our family. Eugene and Jackson were very helpful to assist us in choosing the right car for us as well as Jackson explained to us all of our options in choosing the warranty that will work best for us. Overall the transaction was great, and we are currently enjoying our new car, and its exciting features. Kudos to other members as well of this dealership who have welcomed us with smile and accommodated us with all of our questions and needs.

Larry

Very Happy

Just purchased our new Mazda3 Sport. Dealt with Sajees and he was great. Very friendly and knowledgeable. Helped out with all our questions, was not pushy in the least. Worked with Rob on the Finance team and again, very friendly and knowledgeable...never felt like we were pressured at all and very happy with the overall experience.

Bev

Outstanding Support

I don't usually write reviews but these guys are amazing! Sam is the go-to sales guy. Always happy and knows his products. Michael went above and beyond for me to get me in the spot I needed to be and Melissa helped speed things up when it came to the service department.

Felipe

Welcoming

Good customer service. Staff are very welcoming.

Marty

Great Experience

Had a great experience with Andrew at Scarboro Mazda during the purchase of my 2017 Mazda 3 GS. He was very personable and took the time to explain all the wonderful options on my new vehicle. The staff during the entire process was great. I wouldn’t hesitate to recommend Andrew or the dealership in the future. I am confident with my purchase and look forward to many years of enjoyment of the vehicle.

Ador

Excellent Customer Service

This is where I bought my first car, from selecting cars up to actually purchasing it. My experience was extremely nice. From my initial inquiry via email, my questions were answered fast, as I recall it was Rob who answered my emails and to my surprise when I decided to drop by he was the one that that is available to assist me on my car selection and offered to test drive the CX5, which I liked very much. Michael Cheung also did a great job in making sure my car loan was approved even though I have little credit history and according to my budget. Recently I had my first maintenance service, booking it was easy, it was done fast and everything was explained to me, and the good thing is their customer relations is good. I received a call a day later checking if the car is running well and if there are any issues that I may want to raise, but for now, everything is ok and I recommend Scarboro Mazda for their excellent customer service.

Dan

Amazing

I had an amazing experience here. Great people to deal with, answered all my questions, gave me a great price, and showed me everything inside and out. I can’t recommend them enough. Special thanks to Mark Campbell and Andrew Kourbanas for walking me through the entire process, and getting me into an amazing 2017 Mazda CX-5!